Terms of Service Overview
Below is an overview of our Terms of Service for our “Platform”, which means any website, application, or service we offer. You should read the complete Terms of Service because that document (and not this overview) is our legally binding agreement. The Terms of Service includes information about your legal rights and covers areas such as automatic subscription renewals, limitations of liability, resolution of disputes by mandatory arbitration rather than a judge or jury in a court of law, and a class action waiver.
Your Relationship with Speaklab
• By using our Platform, you are agreeing to our Terms of Service. The Terms of Service are a legally binding agreement between you and Speaklab.
• If you break the rules, we may suspend or terminate your account.
• We charge for certain aspects of our Platform, and some of these fees are billed on a regular and recurring basis (unless you disable auto-renewal or cancel your subscription).
Speaklab Classes, Hosts, Ambassadors and Members
• Speaklab Classes and Events are relaxed spaces for learners to practice a language together, make mistakes, and have fun. They're where fluent hosts (“Hosts”) find community and connection by encouraging learners to practice speaking with expert guidance. Through its online platform Duolingo allows Hosts to offer online and in person classes and events and content (collectively, the “Classes”) for free, or for a fee, to event attendees (“Attendees”). • Registered Speaklab account holders who are 18 years of age or older are eligible to use the Platform and register for Classes and Events. Use of our Platform is void where prohibited. • Hosts and Ambassodors may establish membership criteria for their own language groups.
Hosts Registration; Guidelines
• To register as a Host, you must provide Speaklab with any information requested in order for Speaklab to list your Classes through its Services including but not limited to a description of the Classes and the price for the Classes. Speaklab may, but is not required to, conduct interviews of Hosts in its discretion and solely for its own benefit. As a Host, you agree to participate truthfully in your application and any such interviews. Speaklab has sole discretion as to which Hosts are accepted into Speaklab Events and we reserve the right to reject any potential Host and remove or suspend any Host from the Platform for any reason.
• Hosts and Ambassadors may charge fees for memberships or events.
• Using our Platform involves meeting real people and doing real things in the real world, which can sometimes lead to unexpected situations. We can’t control what happens in the real world, and we are not responsible for it. You should use common sense and good judgment when interacting with others.
•When you join or participate within the Speaklab community, you agree to follow our policies, including our values and standards and community guidelines. Those expectations include thoughtful and professional communications with our community (colleagues, users, attendees), modeling appropriate behavior for our learners, and acting professionally. In addition, you agree to use social media, blogs, and other online forums, in an appropriate manner. Inappropriate behavior in any Speaklab-affiliated online forum includes, but is not limited to: behavior intended to provoke, bully, demean, or cause harm to others, or to create conflict; or any other posts or content that Speaklab, in its discretion, believes to be unconducive to a respectful and welcoming community for all. Inappropriate behavior in any online forum includes, but is not limited to: posting online or speaking to the media on Speaklab’s behalf without prior written authorization from Speaklab; posts that Speaklab, in its discretion, finds to be offensive or inappropriate based on race, sex, age, gender, sexual orientation, gender identity or expression, national origin, disability or medical condition, veteran status, or any other legally protected characteristic; derogatory, disparaging, or disrespectful comments about Attendees, Hosts, or Speaklab staff, even if the target is not identified by name; sharing any private material, communication, or information regarding Attendees, including but not limited to names, photos, conversations, videos, emails, academic or performance information, screenshots of Attendees work, or any other personal identifying information; posts that may be harmful to Speaklab’s ongoing business operations; sharing content that contains or promotes hate speech, threats of violence, or the endangerment of others; and any other violation of Speaklab’s community guidelines.
• Each Host is solely responsible for obtaining all licenses and other permissions required to offer or provide any Classes or Events, and Speaklab assumes no responsibility for a Host's failure to obtain such licenses or permissions or otherwise comply with any applicable laws, rules or regulations. You understand and agree that Speaklab is not an insurer, agent or employer for you as a Host. If an Attendee purchases any of your Classes/Events, any agreement you enter into with such Attendee is between you and the Attendee, and Speaklab is not a party thereto. Notwithstanding the foregoing, Speaklab is authorized to serve as your limited agent purely for the purpose of accepting payments from Attendees on your behalf and transmitting such payments to you, minus the Speaklab Fees. You acknowledge and agree that, as a Host, you are responsible for your own acts and omissions while using the Platform. You further agree that you will not enable the record feature or otherwise record any Classes.
Your Content and Content of Others
• You are responsible for your “Content”, which means any information, material, or other content posted to our Platform. Your Content must comply with our Terms of Service, which includes the Usage and Content Policies, Chats and Events Policies, Member Restrictions, Payment Policies. Your Content is also subject to our Intellectual Property Dispute Policies.
•Speaklab has sole discretion as to which Classes or Events we list on the Platform and we reserve the right to reject any Classes/ Events or remove Classes/Events from the Platform for any reason. Additionally, SpeakLab has sole discretion to edit Class/Event descriptions as needed to conform them to our standards.
• We do not own the Content that you post. However, we do require that you provide us a license to use this Content in order for us to operate, improve, promote, and protect Speaklab and our Platform for the benefit of you and others.
•The Platform may allow you to upload, submit, store, send or receive content or data, including without limitation Class content (collectively, “User Content”). When you upload, submit, store, send, or receive User Content to or through the Platform or Speaklab Events, you give Speaklab permission to reproduce and use your User Content as follows: you grant to Speaklab and those we work with a license to use, host, store, reproduce, modify, create derivative works (such as translations, adaptations, or other changes we make so that User Content works better with the Platform and Speaklab Events), publicly perform, publicly display, and distribute your User Content. This license is for the limited purpose of operating, promoting, and improving the Platform and Services, and to develop new Services. Our license to your User Content is non-exclusive, meaning you may use the User Content for your own purposes or let others use your User Content for their purposes. This license is fully-paid and royalty free, meaning we do not owe you anything else in connection with our use of your User Content. We may exercise our rights under this license anywhere in the world and in any media. Lastly, this license is perpetual, meaning that our rights under this license continue even after you stop using the Platform and Speaklab Events. In general, however, we will only need to use your User Content for as long as you choose to store it with us using the Platform or Speaklab Events.
• We are not responsible for Content that members post or the communications that members send using our Platform. We generally don’t review Content before it’s posted. If you see Content that violates our Terms of Service, you may report inappropriate Content to us.
• We try hard to make sure that our Platform is always available and working, but we cannot guarantee it will be. Occasionally things may not go exactly as planned. We apologize in advance for any inconvenience.
• We are continually improving our Platform. This means that we may modify or discontinue portions of our Platform.
• By using our Platform, you agree to the limitations of liability and release in our Terms of Service. You also agree to resolve any disputes you may have with us in the manner described in the Terms of Service. Claims can only be brought individually, and not as part of a class action.
• You may be based in a country where the laws that apply provide for different or additional rights and obligations. These Terms of Service will point out areas of difference.
Terms of Service
Our Terms of Service contain important information about your legal rights.
1. This Agreement
Summary: You agree to follow some basic rules when using Speaklab’s Platform. These rules are described in these Terms of Service, including the related policies and guidelines discussed below. We may change these rules.
1.1 The Agreement. Speaklab enables you and other members to arrange online, offline, real-world events. The terms “Speaklab,” “we,” “us,” and “our” include Speaklab Limited and our corporate parent, affiliates, or subsidiaries. We use the terms “you” and “your” to mean any person using our Platform, and any organization or person using the Platform on an organization’s behalf. We use the word “Platform” to mean any website, application, or service offered by Speaklab, including content we offer and electronic communications we send.
Your use of the Platform signifies that you agree to this Agreement. If you are using the Platform for an organization, you agree to this Agreement on behalf of that organization, and represent you have authority to bind that organization to the terms contained in this Agreement. If you do not or are unable to agree to this Agreement, do not use our Platform.
Tip: We have included summaries and tips to provide an overview of some legal concepts and answer common questions, but the text of these summaries and tips are for your convenience only and do not have a legal effect.
Tip: These Terms of Service are an agreement between you and Speaklab and not between you and any other member.
1.2 Revisions to this Agreement. We may modify this Agreement from time to time. When we do, we will provide notice to you by publishing the most current version and revising the date at the top of this page. If we make any material change to this Agreement, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform. By continuing to use the Platform after any changes come into effect, you agree to the revised Agreement. If you do not wish to accept the revised Agreement, you can close your account.
2. Your Account and Membership
Summary: You need to be at least 18 years old to use our Platform. Speaklab hosts control the Content and membership. However, we may remove any Content you post or terminate your account at any time.
2.1 Eligibility. Our Platform is available to anyone who is at least 18 years old. You represent that you are at least 18. Additional eligibility requirements for a particular portion of our Platform may be set by any member who has the ability to moderate or manage that portion of our Platform. For example, the eligibility requirements for a Speaklab group or Speaklab event may be set by the organizers of that group.
2.2 Modification, Suspension, and Termination of Your Account. We may modify, suspend, or terminate your account or access to the Platform if, in our sole discretion, we determine that you have violated this Agreement, including any of the policies or guidelines that are part of this Agreement, that it is in the best interest of the Speaklab community, or to protect our brand or Platform. When this happens, we will notify you of the reasons for the modification, suspension, or termination. We also may remove accounts of members who are inactive for an extended period of time. Please email firstname.lastname@example.org if you believe the modification, suspension, or termination has occurred in error.
A member who has the ability to moderate or manage a particular portion of our Platform also has the ability, in his or her sole discretion, to modify, suspend, or terminate your access to that portion of the Platform.
2.3 Account Information and Security. When you register, you provide us with some basic information, including an email address, phone number and a password. Keep your email address and other account information current and accurate. Also, you agree to maintain the security and confidentiality of your password (or else we may need to disable your account). We strongly encourage you to choose a strong and unique password that is not shared with any other account or online service and practice other healthy password security habits to help avoid unauthorized access to your account. You alone are responsible for anything that happens from your failure to maintain that security and confidentiality, such as by sharing your account credentials with others.
2.4 License to the Speaklab Platform and Services. Subject to your compliance with this Agreement, Speaklab grants you a limited, non-exclusive, revocable, non-sublicensable, non-transferable right to use the Platform in order to access and use the services and features that we make available to you.
3. Fees, Payments, and Offers
Summary: We charge for certain features on our Platform. These fees are billed on a regular and recurring basis (unless you disable auto-renewal or cancel your subscription) and may change in the future. Additionally, you may pay fixed payment for an event.
3.1 Fees Charged by Speaklab. Use of some of the features on our Platform is free, and we charge fees for other features. We may in the future implement a new fee, or modify an existing fee, for certain current or future features of our Platform. If we implement a new or modified fee, we will give you notice in advance such as by posting changes on our Platform or sending you an email. You agree to pay those fees and any associated taxes for your continued use of the applicable service.
3.2 Fees Charged by Hosts. Hosts and Ambassadors may impose fees related to particular portions of the Platform, such event fee for a Speaklab event. We reserve the right to initiate refunds of fees paid to organizers, when appropriate, even in cases of fees paid through a third-party payment service. Payments made to hosts via the Platform are made through a third-party payment service provider. If a member pays a fee to a host or city ambassador via the Platform, the member authorizes the host or ambassador to charge the designated payment method for the total amount of the fees, including any applicable taxes and other charges. Certain types of fees charged may be billed on a recurring basis. If billed on a recurring basis, you authorize the host or ambassador to charge the applicable fee to the designated payment method. You may cancel auto-renewal at any time.
Tip: You should use common sense in deciding whether to make a payment to any host or ambassador. We cannot ensure that host or ambassador will use payments as they promise or as you expect. You should check the refund policy of the Speaklab group before making any payments to an organizer.
In addition, if you paid your organizer fees through the Meetup app for iOS, your payment is subject to the Apple Media Services Terms and Conditions, and you will need to submit your request for a refund to Apple.
You represent and warrant that you are authorized to use the payment method you designate via the Platform. You authorize us (and our designated third-party payment processors) to charge your designated payment method for the total amount of any fees you owe to Speaklab, including any applicable taxes and other charges. If the payment method cannot be verified, is invalid, or is otherwise not acceptable to us, your payment may be suspended or cancelled. We reserve the right to adjust, or to instruct our payment processors to make adjustments to a payment that has already been requested or received, in order to correct errors or mistakes, or to issue refunds, in accordance with our Payment Policies.
3.3 Third Party Payment Processors. An organizer (host or ambassador) that uses the Platform to accept payments from other members must comply with the terms and conditions of the third party provider of the applicable payment service used to receive the payment. Speaklab does not provide those payment services, is not a party to your agreement with the applicable third-party provider, and will not be liable or responsible for your use of those third-party payment services.
3.4 Invoices from Third Parties. In line with the tax laws of the country where an organizer is using the Platform, an organizer may receive Speaklab invoices from a third party provider. Such third party provider invoicing does not in any way impact the rights and obligations agreed to in this Agreement, nor does it impact the fee being charged for the use of the Platform.
4. Your Content and Privacy
4.1 Your Content. You are responsible for the Content that you post to the Platform or otherwise provide to Speaklab. We use the word “Content” to mean the information, material, and any other content that you post to the Platform or otherwise send to us. Examples of your Content include:
• The material that organizers and members typically post to the Platform, such as information about Speaklab events, comments, and photos;
• All feedback, suggestions, and other communications that you send or direct to Speaklab.
By being responsible for your Content, you agree, among other things, that:
• You have all the permissions, rights, and licenses needed (including under copyrights, trademarks, contract rights, privacy rights, or publicity rights) to provide the Content to the Platform;
• Your Content does not include personal, private or confidential information belonging to others; and
• Your Content does not otherwise violate the rights of any individual or entity.
4.2 Content License from You. We do not claim ownership of your Content. However, to enable us to operate, improve, promote, and protect Soeaklab and our Platform, and to ensure we do not violate any rights you may have in your Content, you hereby grant Speaklab a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable, transferable right and license (including a waiver of any moral rights) to use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, and create derivative works of, your Content and to commercialize and exploit the copyright, trademark, publicity, and database rights you have in your Content. This license would permit your Content to remain on the Platform, even after you cease to be a member of a Speaklab group or of the Platform.
Tip: This license doesn’t give us ownership of any of your Content. It simply gives us and members the right to use it on or related to the Platform. This license continues even if you close your account, because it’s necessary for us to operate the Platform.
Tip: Speaklab has no control over how other members may use information that you provide to them, so you should exercise common sense and good judgment when sharing information with others on our Platform.
4.4 While Speaklab strives to high standards of service, you acknowledge and agree that: (1) Speaklab is not a party to any agreements entered into between Hosts and Attendees, (2) Speaklab only provides certain tools to facilitate the purchase, sale and provision of Classes/Events, (3) Attendees contract for classes directly with Hosts (4) Speaklab is not a broker, agent (except as expressly set forth below) or insurer, and (5) Speaklab disclaims all liability for the conduct of Hosts, Attendees, or any other users of the Platform or Classes/Events.
As the provider of an online Platform, Speaklab does not own, create, sell, resell, control, or manage any Classes/Events. Speaklab's responsibilities are limited to: (i) providing the Site as an online Platform to facilitate the sale, purchase, and conduct of Classes/Events, and (ii) serving as the limited agent of each Host for the purpose of accepting payments from an Attendee on behalf of the Host.
There are risks that you assume when dealing with other users (including those who may be acting under false pretenses). While Speaklab strives to provide a safe and welcoming environment for its users, you agree that all of these risks are ultimately borne by you, and not Speaklab. Speaklab does not control the behavior of Attendees or Hosts, or the quality of the Classes/Events. As a result, Speaklab cannot guarantee the authenticity, quality, safety, legality, or appropriateness of the Classes/Events.
5. Your Use of Our Platform
Summary: We require that you follow our policies and guidelines when using our Platform. We have no responsibility for Content that anyone posts to our Platform.
5.1 Our Policies, Guidelines and Applicable Laws. You agree to comply with all applicable laws, rules and regulations, and to not violate or infringe the rights of any third party.
In addition, your access to and use of some areas or features of the Platform may be subject to additional terms, policies, standards or guidelines (“Additional Terms”). You may be required to accept these Additional Terms before you can access these Platform areas and features. If there is a conflict between the Terms of Service and the Additional Terms, those Additional Terms will govern your access to and use of that Platform area or feature, unless otherwise specified in the Additional Terms.
When the Platform uses third party services to provide certain features and services for our members, our members may be required to comply with the terms of service that apply to these features and services. For example, some areas of our Platform feature mapping services provided by Google Maps. When you use these mapping services on the Platform, you agree to be bound by the Google Maps/Google Earth Additional Terms of Service.
If you do not comply, we may modify, suspend, or terminate your account or access to the Platform, in our sole discretion, and we will provide you with reasons for the modification, suspension, or termination. Please email email@example.com m if you believe the modification, suspension, or termination has occurred in error.
5.2 Content of Others. Speaklab does not control the Content of other members. When we become aware of inappropriate Content on our Platform, we reserve the right to investigate and take appropriate action, but we do not have any obligation to monitor, nor do we take responsibility for, the Content of other members.
5.3 Interactions with Others. Speaklab is not a party to any offline arrangements made through our Platform. Speaklab does not conduct or require background checks on members and does not attempt to verify the truth or accuracy of statements made by members. Speaklab makes no representations or warranties concerning the conduct or Content of any members or their interactions with you.
Tip: Exercise common sense and good judgment when using our Platform and interacting with other members, both on our Platform and at Speaklab events.
5.4 Prohibited Uses of the Platform. Our Platform contains proprietary and confidential information and is protected by intellectual property and other laws. Unless we expressly permit it through this Agreement, you agree that you will not, either directly or indirectly (a) use, host, store, reproduce, modify, publish, publicly display, publicly perform, distribute, or create derivative works of the Platform, or any portion of the Platform; (b) remove or alter the proprietary notices on the Platform; (c) reverse engineer, disassemble, decompile, or attempt to discover the source code or structure, sequence, and organization of the Platform; and (d) rent, lease, resell, distribute, or use the Platform for commercial purposes that are not contemplated by this Agreement. You also agree that you will not use the Platform to solicit or collect (i) personal data from others except as necessary for the administration of or participation in a group or event or (ii) sensitive personal data, as defined or treated as such under applicable law (including, by way of example only, health information and social security numbers and other government identifiers). In addition, you agree that you will comply with the export control laws of your local jurisdiction.
5.5 Platform Safety and Security. You agree that you will not, either directly or indirectly, (a) extract data from the Platform for a commercial purpose not permitted by these Terms of Service, whether through use of an automated system or software, and whether operated by a third party or otherwise (“screen scraping,” “data scraping,” or “web scraping”); (b) engage in any activity that interferes with or disrupts, that is designed to interfere with or disrupt, or imposes undue burdens on the Platform or its systems.
You agree to use, retain, and otherwise process personal data collected from the Platform in accordance with applicable laws, rules, and regulations and solely for purposes of administering and participating in Speaklab events. Without limitation, you agree to provide notice to individuals about your processing of their personal data, to obtain any necessary consents, and to respond to requests made by individuals as required by applicable law. You also agree to safeguard such data from unauthorized access or processing.
5.6 Platform Modifications. We work hard to continuously improve our Platform. This means that we may modify or discontinue portions or all of our Platform with or without notice and without liability to you or any third party.
5.7 Third Party Sites and Services. The Platform contains links to third party sites, and is integrated with various third party services, applications and sites that may make available to you their content and products. We don’t control these third parties and aren’t responsible for those sites or services or their content or products. These third parties may have their own terms and policies, and your use of them will be governed by those terms and policies. You do not have a license to use the intellectual property of third parties merely by way of your access to our Platform.
Summary: To the full extent permitted by applicable law, you agree not to hold us responsible for anything that happens related to transactions with third parties, member interactions, or in connection with a Speaklab event.
To the full extent permitted by applicable law, you agree to release us and our officers, directors, shareholders, agents, employees, consultants, corporate parent, affiliates, subsidiaries, sponsors, and other third-party partners from claims, demands, and damages (direct and consequential) (“Claims”), arising out of or in any way connected with any transaction with a third party, your interactions with other members, or in connection with a Speaklab event. You also agree, to the full extent permitted by applicable law, to release organizers from Claims based on an organizer’s negligence arising out of or in any way connected with their Content, a Speaklab event.
You acknowledge that some Speaklab events carry inherent dangers, such as the risk of illness, bodily injury, disability, or death. By participating in these events, you understand and agree that you have freely chosen to assume these risks.
Summary: To the full extent permitted by applicable law, you agree to reimburse us if we get sued in connection with your use of our Platform.
To the full extent permitted by applicable law, you agree to indemnify, defend and hold all Speaklab Parties harmless from any Claims, made by any third party due to or arising out of (a) your violations of this Agreement, (b) your use, misuse, or abuse of our Platform, (c) your Content, (d) your violation of any law, statute, ordinance or regulation or the rights of a third party, or (e) your participation or conduct in a Speaklab event that violates this Agreement. You agree to promptly notify us of any third party Claims, cooperate with all Parties in defending such Claims, and pay all fees, costs and expenses associated with defending such Claims (including, but not limited to, attorneys’ fees). You agree not to settle any Claim without our prior written consent.
8. Warranty Disclaimer and Limitation of Liability
Summary: Our Platform is provided to you “as is” and we make no warranties of any kind with respect to our Platform. Our liability in connection with the Platform is limited to the fees you paid to us in the 12 months preceding the claim or $100, whichever is greater.
8.1 Warranty Disclaimer. Our Platform is provided to you “as is” and on an “as available” basis. To the full extent permitted by applicable law, we disclaim all warranties and conditions of any kind, including but not limited to statutory warranties, and the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We also disclaim any warranties regarding (a) the reliability, timeliness, accuracy, and performance of our Platform, (b) any information, advice, services, or goods obtained through or advertised on our Platform or by us, as well as for any information or advice received through any links to other websites or resources provided through our Platform, (c) the results that may be obtained from the Platform, and (d) the correction of any errors in the Platform, (e) any material or data obtained through the use of our Platform, and (f) dealings with or as the result of the presence of marketing partners or other third parties on or located through our Platform. You may have additional rights under the law of the country in which you are based. You agree that the duration of such additional rights will be limited to the full extent permitted by such law.
8.2 Limitation of Liability. To the full extent permitted by applicable law, you agree that in no event shall any Speaklab Parties be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses arising out of or in connection with (a) our Platform or this Agreement or the inability to use our Platform (however arising, including our negligence), (b) statements or conduct of or transactions with any member or third party on the Platform, (c) your use of our Platform or transportation to or from Speaklab events, attendance at Speaklab events, participation in or exclusion from Speaklab events and the actions of you or others at Speaklab events, or (d) any other matter relating to the Platform. Our liability to you or any third parties in any circumstance is limited to the greater of $100 or the amount of fees, if any, you paid to us in the 12 months prior to the action that may give rise to liability. The limitations set forth above in this Section 8 will not limit or exclude liability for our gross negligence, fraud, or intentional, malicious, or reckless misconduct.
9. Dispute Resolution
Summary: If you have a dispute with Speaklab, you agree to try to work it out directly with us first. If we can’t work it out, with limited exceptions, you must submit any dispute with us to a neutral arbitrator instead of taking the claim to a court of law. Claims can only be brought individually, and not as part of a class action. Speaklab has no obligation to get involved with any disputes you have with other members, although we may try to facilitate a resolution.
Informal Resolution. Before making any claim, you and Speaklab agree to try to resolve any disputes through good faith discussions. We use the term “claim” in this Section 9 to mean any dispute, claim or controversy arising out of or relating to your use of our Platform or this Agreement, including your participation in Speaklab events. You or Speaklab may initiate this process by sending written notice according to Section 11.2 describing the dispute and your proposed resolution. In the event that we cannot resolve the issue within 30 business days following receipt of the initial notice, you or Speaklab may bring a claim in accordance with this Section 9.
10. Intellectual Property
Summary: Don’t infringe on anyone’s intellectual property.
10.1 Intellectual Property of Speaklab. Speaklab trademarks, logos, service marks, and service names are the intellectual property of Speaklab. Our Platform, including our material on the Platform, are also our or our licensors’ intellectual property. You agree not to use our intellectual property without our prior written consent.
10.2 Intellectual Property of Others. Speaklab respects the intellectual property of others, and we expect our members to do the same. We may, in appropriate circumstances and in our discretion, remove or disable access to material that we believe may infringe on the intellectual property rights of others. We may also restrict or terminate access to our Platform to those who we believe to be repeat infringers.
11. General Terms
Summary: This section contains terms we have added for miscellaneous purposes. Please continue to read this section carefully.
11.1 Translation. This Agreement was written in English. It was then translated into other languages. If there is any inconsistency between the English version and a translated version, the English language version controls.
11.2 Notices. Except as otherwise stated in this Agreement or as expressly required by law, any notice to us shall be given by email to firstname.lastname@example.org. Any notice to you shall be given to the most current email address in your account.
11.3 Entire Agreement. This Agreement, including the Usage and Content Policies, Chats and Events Policies, Member Restrictions, Payment Policies, Intellectual Property Policies, constitutes the entire agreement between you and Speaklab, superseding any prior agreements between you and Speaklab on such subject matter.
11.4 No Agency. No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and Speaklab is intended or created by this Agreement. A member of the Speaklab Platform is not Speaklab’s representative or agent, and may not enter into an agreement on Speaklab’s behalf.
11.5 Governing Law. This Agreement and the relationship between you and Speaklab shall be governed by the laws of the Dubai, DIFC Free Zone
11.6 Judicial Forum. If our agreement to arbitrate is found not to apply to you or your claim, or if you opt out of arbitration pursuant to Section 9.4, you and Speaklab agree that any judicial proceedings (other than small claims actions) must be brought exclusively in the federal or state courts located in Dubai, DIFC, UAE, and you and Speaklab agree to venue and personal jurisdiction in those courts.
11.7 Time for Filing. Any claim not subject to arbitration must be commenced within one year after the date the party asserting the claim first knows or should know of the act, omission or default giving rise to the claim, or the shortest time period permitted by applicable law.
11.8 Assignment. This Agreement is not assignable, transferable, or sublicensable by you except with Speaklab’s prior written consent, but may be assigned or transferred by us to our corporate parent or any affiliate or subsidiary, or in connection with a merger, acquisition, corporate reorganization, sale of all or substantially all of Speaklab’s assets, or similar transaction.
11.9 No Waiver. A party’s failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision and does not waive any right to act with respect to subsequent or similar breaches.
11.10 Severance. If any provision of this Agreement is found to be invalid by a court of competent jurisdiction, you and Speaklab nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and that the other provisions of this Agreement will remain in full force and effect.
11.11 Thank you. Please accept our wholehearted thanks for reading our Terms of Service.
11.12 Termination. If we terminate your account or access to our Platform, this Agreement terminates with respect to the member account that has been terminated, provided that the provisions listed in Section 11.13 will survive such termination.
11.13 Survival. Sections 3 (Fees, Payments, and Offers), 4.2 (Content License from You), 4.3 (Privacy), 6 (Release), 7 (Indemnification), 8 (Warranty Disclaimer and Limitation of Liability), 9 (Dispute Resolution), and 11 (General Terms) of this Agreement, and any other provisions necessary to give effect to these provisions, shall survive any termination or expiration of this Agreement.
11.14 Titles. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The information in “Terms of Service Overview” section and in the “Tips” and “Summary” sections is also for convenience only and has no legal or contractual effect.
11.15 Violations. Please report any violations of this Agreement by a member or third party by sending an email to email@example.com
Usage and content policies: Rules for using Speaklab
Speaklab profiles are intended to represent real people in a local area. Speaklab member profiles must be honest and authentic.
Be Honest: Intentions, Affiliations, Transparency
All members should be open about who they are, their intentions, and their affiliations. All group and event descriptions should be accurate, so members can make informed decisions about their participation.
Be Yourself: Fake Accounts & Impersonation
Creating fake accounts, malicious accounts, or accounts meant to impersonate another person, is prohibited on Speaklab.
Respecting people's time, attention, personal choices, and personal boundaries is essential to creating safe and trusting communities. Be respectful in interactions with people and in content posted on the platform. Speaklab monitors and restricts behaviors that are dishonest, undermine the integrity of the platform, violate personal boundaries, or serve to intentionally upset people.
Message Respectfully: Don't Spam
Content sent to a member that is irrelevant, impersonal, unsolicited, promotional, or repetitive is spam.
Set Appropriate Expectations and Honor Them: Don't Tamper with Groups or Events
Converting or changing events in a group or event, so that they no longer align with the expectations and purpose set by the organizer and leadership team, is misleading and not allowed.
The intentions of the group should remain consistent with member expectations as set in the group description.
Stepping up as host to a Speaklab in order to change the focus of the group, to send or post promotional content, or to send or post content not aligned with the original description of the event, is prohibited. Events in a classroom should reflect intentions expressed in the the description.
Any use of Speaklab tools or features to disrupt the community or destroy content for the purpose of undermining or undercutting the established community is a violation of our policies.
Honor Requests for Distance: About Block and Ban Decisions
If you are blocked, you’re blocked. Members must accept and respect any organizer’s decision to ban a member from a group, or a member's decision to block a member from contacting them. Creating new accounts to circumvent block or ban decisions is prohibited.
Sexual Content and Nudity
Pornography is not allowed on Speaklab. Publicly shared photos must be appropriate for general audiences. Nude or sexual photos are not allowed in public spaces.
Sex Solicitation and Prostitution
Speaklab prohibits groups that, or individuals who, use Speaklab to proposition for sex, or to promote or engage in prostitution.
Shocking, Disturbing, and Violent Content
Gratuitously graphic, disgusting, obscene, or violent content is prohibited. We don't allow content posted to upset, shock, or disturb a Speaklab community or its members.
Speaklab has a zero tolerance policy regarding child pornography or anything Speaklab believes exploits, sexualizes, or fetishizes minors. Such content will be removed from the platform and the uploader will be banned.
Ask for Permission: Consent
Speaklab defines consent as welcomed communications and actions to engage with a member. Engaging with anyone in a non-consensual way is strictly prohibited. If ever in doubt, ask permission.
Respect Privacy: Don't Post Other People's Private Information
Posting other people's private information without their explicit consent is prohibited. …
Members and organizers should always be mindful of privacy and use discretion when sharing any private content that belongs to themselves or to other members. For example, phone numbers, social security numbers, addresses, financial information, passwords, and government identification are considered private information.
Bullying, harassment, exploitation, and acts of hate undermine community building in safe spaces where people can trust one another. Building real relationships requires us to be more compassionate and kinder towards one another. Speaklab enforces against behaviors that are threatening, intentionally malicious, or personally harmful--physically, emotionally, or mentally.
Be Compassionate: Don't Harass, Bully or Shame
Harassment and bullying are not allowed on Speaklab. Speaklab will honor requests to remove content that publicly shames or degrades a private individual.
Members should first contact the uploader or the administrator to request that content be removed.
Harassment is persistent or non-consensual contact from another member. Bullying is the intentional posting of mean content for the purpose of hurting or embarrassing another.
Speaklab will honor requests to remove nude, lewd or shaming photos if the subject of that content reports it. Content targeting a public figure, organization, or anyone who has gained news attention, is not subject to these policies.
Act with Integrity: Do Not Manipulate or Exploit
Any attempt to use someone's insecurities or vulnerabilities for personal gain is considered manipulation or exploitation and is prohibited.
Hate and Supremacy
Hate speech, supremacy, or behavior that incites hate or violence against individuals or groups of people based on who they are or their beliefs, is prohibited.
All hosts and members should take ownership over their personal safety and should never put themselves or others in danger. We expect all organizers and members to be mindful of local laws when engaging with their groups. Where appropriate, organizers should also set guidelines for their events to ensure their members are participating safely.
No Threats, Violence, or Personal Endangerment
Using Speaklab to promote, facilitate, or organize violent, criminal, or non-consensual actions that endanger anyone, physically, mentally, or emotionally, is prohibited.
Speaklab reserves the right to remove credible explicit and implicit threats of violence or aggression and revoke the membership of the user who made them. Examples of prohibited implicit threats include, “The next time I see you, you’ll be sorry.” and “You better watch your back.”
The dissemination or promotion of misinformation is prohibited. This includes claims that have been scientifically disproven and that may pose a public or personal health risk.
Speaklab does not allow any content that encourages or glorifies self-injury or encourages others to harm themselves.
Copyright and IP
We respect the intellectual property rights of others. Posting content that violates another party's intellectual property rights is prohibited.
When provided with the requisite information, Speaklab will remove or disable access to material that infringes on the intellectual property rights of others or remove accounts of those who may be repeat infringers. Please note that simply hosting an event around a similar topic in a shared location is generally not considered a violation of our policies.
Chats and Events Policies
Speaklab groups and events policies
Guidelines to help members and organizers succeed on Speaklab
At Speaklab, we believe that real-life community is really, really important. When people come together, they create new possibilities for each other. Ideas spread, networks form, movements start. At its simplest, life is just better when you have people to enjoy it with.
Speaklab exists to help people grow into the people they want to be and live happy and fulfilling lives by finding the communities that will help them thrive.
To make this possible, Speaklab requires events to meet some basic requirements.
✔ Host events that create real human connections
Speaklab is a platform that helps people make real-life connections—it is not a platform for only advertising sales or special promotions. Events must focus on creating an experience that adds value for attendees. This can mean learning and practice a new language, playing a game together, making new friends, or enjoying each other’s company. People should leave Speaklab events feeling inspired or more connected to their community in some way.
✔ Have a host/ambassdor present at events
It can be a little intimidating to show up to an event where you don’t know anyone, so having a host at every event is important for making members feel comfortable and welcome. All Speaklab events must have an in-person host present to help connect attendees, manage relationships with venues, and bring structure to the events. The host must, at a minimum, make members aware of the event location, and act as a point of contact during the event. If a business or an organization is sponsoring an event, the event description must identify a contact person who will be present at the event.
If Speaklab receives reports that there is no one present in-person hosting a Speaklab group’s events, we may block the host and ambassador and remove the account at our sole discretion.
✔ Be honest and transparent about your group’s intentions
If Speaklab receives reports that a host is not accurately disclosing any of this information, we may block the host and ambassador and remove the account at our sole discretion.
Events must not contain content or promote actions that could threaten public or personal safety, including:
• Advocating for, inciting, or making aspirational statements or threats to commit violence against any group of people, individual person, or specific location
• Weapons and explosive-making
• Militia gatherings or any calls for violence in response to private or public events
• Exposure of an individual’s personal information
• Promotion or glorification of self-harm (for example, suicide, eating disorders or substance abuse)
Events must not contain content or promote events that incite hate, violence, or harassment against individuals or groups of people based on personal attributes such as race, color, religion, descent, national or ethnic origin, sexual orientation, gender, gender identity, age, disability, or a medical or genetic condition.
Events must not advance conspiracy theories that promote hatred or violence against individuals or groups based on any of the above personal attributes. Conspiracy theories that diminish or deny the documented suffering of a group of people are not permitted.
Events must not contain content or promote events that organize, promote, provide for, distribute services for, or recruit for terrorist organizations.
✘ Targeted to individuals under 18
Speaklab members and hosts must be at least 18 years old. Speaklab groups and events must be only targeted to people over the age of 18
Family events are more than welcome on Speaklab, but all children present at the event must be supervised and accompanied by an adult guardian.
✘ Harmful misinformation
Events must not contain content or promote events that contain misinformation. This includes medical misinformation such as:
• Assurances of health cures or mental cures
• Unrealistic health, diet, and weight loss claims
• Claims that have been scientifically disproven and that may pose a public or personal health risk
Events must not contain content or promote events that contain financial guarantees, including:
• Assurances of financial gains
• Promises of specific returns on investment
✘ Misrepresentation or concealed intentions
Events must not contain content or promote events that conceal or misrepresent the primary purpose of the group or its events, including:
• A group created with the purpose of deliberately spreading false or deceptive information
• A group created with the sole purpose of making a statement or sparking controversy
✘ Pick-up artists or seduction techniques
Events must not contain content or promote activities that involve pick-up or seduction techniques, or wingman tactics.
✘ Sexual exploitation
Events must not contain content or promote activities that promote or facilitate sex trafficking, prostitution, or any other type of sexual exploitation.
✘ Pornography, nudity, or sexual content
Events and chats must not contain pornography or publicly shared nude or sexual photos.
Speaklab expects hosts to monitor this content.
✘ Legal or medical services
Events must not contain content or promote activities that involve regulated services provided by licensed medical or legal professionals. Speaklab does not validate professional credentials or licenses.
Message Respectfully: Don't Spam Members
Content sent to a member that is irrelevant, impersonal, unsolicited, promotional, or repetitive is spam, and hosts or other members may be blocked for spamming.
Use Respectful Language
Using profanity in an attacking, sexual way, or in a way intended to offend people, is prohibited in group and event titles, descriptions, or any other area that is publicly promoted or viewable on the platform.
Be Clear & Professional: Editorial Requirements
In order to provide a quality experience to our members, titles of groups and events are to be relevant, useful, and easy to understand. Excessive or improper use of punctuation, symbols, capitalization, spacing, URLs, or repetition, intended to grab attention for a group or event, will need to be edited.
We consider the following examples to be excessive or gimmicky use of numbers, symbols, punctuation, repetition, or spacing: !!Dance!!!, d*a*n*c*e, DANCE, DaNcE, d a n c e, or d@nce.
We respect the intellectual property rights of others. Posting content that violates another party's intellectual property rights is prohibited.
When provided with the requisite information, Speaklab will remove or disable access to material that infringes on the intellectual property rights of others or remove accounts of those who may be repeat infringers. Please note that simply holding a group around a similar topic in a shared location, is generally not considered a violation of our policies.
Speaklab member restrictions
Speaklab takes member account privacy very seriously and has strict rules regarding who can access or create a Speaklab account. Please know we reserve the right to suspend or remove any account, or limit access to certain features of the platform, for any reason, at our sole discretion.
Under 18 Participation
Speaklab members and organizers must be at least 18 years of age. Therefore, groups must be targeted at, and only offer opportunities for those who are over 18.
While events are welcome to provide activities for families, any children present at an event must be supervised and accompanied by an adult guardian.
Speaklab may remove certain members when we become aware that the member is a convicted sex offender or has been convicted of a violent, fraudulent, or dangerous crime. Speaklab may also remove a member based on their criminal record, for safety, or for other concerns. Members with concerns about criminal or illegal activity should always report it to local authorities.
• Each Attendee agrees to pay all applicable fees for Classes/Events (“Enrollment Fees”) as set forth on the Platform. All Enrollment Fees are payable in the currency specified on the Platform at the time of purchase. You shall be responsible for all taxes associated with the Classes/ Events. Attendee hereby authorizes Speaklab to bill Attendee’s payment instrument upon confirmation of a purchase, and Attendee further agrees to pay any charges so incurred. If Attendee disputes any charges you must let Speaklab know within ten (10) days after the date that Speaklab charges you.
• Host Payment: Speaklab will facilitate the transfer the Enrollment Fees to Host’s Stripe account for each sale of a Class/Evenr (or set of Classes, as applicable) to an Attendee within a reasonable period of time, minus Speaklab’s service fees (“Speaklab Fee”). In order to facilitate the transfer funds to your Host Stripe account, you acknowledge and agree that you must separately agree to the Stripe Connected Account Agreement applicable to your jurisdiction, as may be amended from time to time with or without notice to you.
• Refunds for Cancellations. An Attendee may receive a refund of the Enrollment Fee for Classes/Events cancelled by Speaklab, the refubd will accumultated on the User balance and can be spend on other tickets and events. In all other cases tickets abd subscriptions are not refundble.
•Speaklab has discretion to act on behalf of the Attendee, and to not transfer the Enrollment Fees to Host, if Attendee reports that the Classes were not provided or adequately completed. This may include but is not limited to circumstances where a Host did not arrive for a Class/Event. Speaklab will independently review such cases, seeking input from the Attendee and/or the Host, and may decide at its sole discretion to issue a refund to the Attendee. All determinations of Speaklab with respect to a refund shall be final and binding on the Attendee and Host.
Generally, Speaklab is unable to mediate any disputes regarding processing fees or any other fee associated with the use of our payment processor to accept or refund payments.
The Speaklab payment processors cannot be used to process payments of the following nature:
• Adult content, escort services, or sex solicitation
• Drugs, alcohol, tobacco, drug paraphernalia, or similar items
• Gambling or betting
• Weapons, ammunition, or weaponry accessories
• Multi-level marketing businesses, pyramid or Ponzi schemes
• Unlawful activities or items, or the promotion of unlawful activities or items
Intellectual Property Dispute Policies
We respect the intellectual property rights of others. Our Terms of Service prohibit posting content that violates another party's intellectual property rights. As indicated in our Terms of Service, we may, in appropriate circumstances and in our discretion, remove or disable access to, material that we believe may infringe on the intellectual property rights of others, and restrict or terminate access to our Platform for those who may be repeat infringers.
The two most common types of intellectual property disputes that arise on our Platform are disputes regarding copyrights and trademarks.
We have adopted a copyright policy consistent with the Digital Millennium Copyright Act to block access to or remove content that we believe in good faith may be infringing based on a bona fide notification that complies with the Digital Millennium Copyright Act.
Note that under 17 U.S.C. § 512(f), you may be liable for any damages, including costs and attorneys' fees incurred by us or our members, if you knowingly materially misrepresent that content or activity is infringing. If you are unclear whether the content at issue is infringing, you should consider contacting an attorney.
We may, as a courtesy to trademark owners, conduct a limited inquiry of reasonable complaints of trademark infringement. Our determination of whether the reported content is a violation of our trademark policy depends on both the content that is being used and the context in which it is being used.
Using a business name, logo, or other protected content in a way that is confusing or misleading may be a violation of our trademark policy.
To report an instance of trademark infringement, please follow the instructions in the following section.
If you believe that content on the Speaklab website violates another party's intellectual property rights, you should contact the rights owner directly so that they may evaluate the use of their material and determine whether to report the situation to us.
If you believe that content on Speaklab violates your intellectual property rights, you may send a notice containing the following information by email to firstname.lastname@example.org.